Frequently asked questions

As long as you do not exceed the capacity limit listed on the website for the specific room you have booked you can! Call us in advance to let us know, and we will add a player to your game so everyone can do their waivers before arriving. We can take care of payment when you arrive.

There needs to be one person over the age of 18 in the room at all times with any minors. However, We do not have an age limit, but different age recommendations for our rooms

All of our games are completely private, meaning only the people you reserved for in your group will play the room with you. If you’re worried about your team being too small, there are numerous resources online to help put together a team. However, we assure you that all our games are possible with as few as 2 people.

We require all participants to arrive no later than 15 minutes before the scheduled reservation to make sure there is time to fill out paperwork, use the restroom, and start go over rules for your experience. If you show up more than 30 minutes past your scheduled time, you will be turned away without a refund. Traffic in Los Angeles is super unpredictable, so it’s best to arrive early. *No Refunds will be provided for any extenuating circumstances including but NOT limited to traffic, delayed flights, or not being able to find the location.

We do allow walk-ins but most of our locations are currently on an Call-In Schedule in the mornings- so if you book last minute you may receive a call stating that a game master will be there as soon as possible and your game will be run when they are able to arrive. For this reason we heavily encourage booking in advance, and while we are not call-in on the weekends you should still book ahead as we do fill up quickly Friday-Sunday!

We do allow walk-ins but most of our locations are currently on an Call-In Schedule in the mornings- so if you book last minute you may receive a call stating that a game master will be there as soon as possible and your game will be run when they are able to arrive. For this reason we heavily encourage booking in advance, and while we are not call-in on the weekends you should still book ahead as we do fill up quickly Friday-Sunday!